Home | Shopping Guide
Shopping Guide
How to Shop
1. Add items to your cart
Click Add to Cart to put the things you'd like to buy in your cart.
2. Check out
Once you've added everything you want to your cart, click the View Cart button. On this page, confirm the contents of your cart, and then click Check Out.
3. Checkout
You will be prompted to log in or create an account, or check out as a guest. Choose the option you desire and follow the steps that appear.
4. Confirm order details
You will receive an order confirmation email after completing the check out process. Please ensure all details are correct and contact us if there are any problems or questions.
5. Receive the items you ordered
Shipping & handling
1, Japan Post EMS AIR shipping

Shipping zones
Insurance are charged in addition to the above amount.
Cost may vary depending on item.
The customs duty and other taxes may be levied when a shipment reaches your country. Buyer is responsible for their countries Customs regulations, import tax, VAT, shippers brokerage fees, customs fees, etc. Contact your countries customs agency and/or the shipping company (UPS generally) to be advised of any fees before placing your order.
2, Economy Small Package(SAL)

Shipping zones
Economy Airmail is by SAL. Number of delivery days are About 2-3weeks(depending on the country). You can pack up to" 3 illustrated incenses"and “the commodities which total are under 300grams” the same economical shipping fee!
If you want to buy more than 4 illustrated incenses at once, and you want to know the shipping way and the cost not EMS or Surface, please select “informed from store later” at your check out. Of course, you can choose usual EMS or Surface if you would like to.Ecomonomy small pacage( both SAL and AIR) is very economical, but they don’t have any compensation. We recommend to add the optional register service way if you need( you can select it at the checkout page)+410 to the normal small package.
Depending on the countries, you can or cannot track your package.
Need more information about the registered package service?
http://www.post.japanpost.jp/int/service/option/registered_en.htm
The customs duty and other taxes may be levied when a shipment reaches your country. Buyer is responsible for their countries Customs regulations, import tax, VAT, shippers brokerage fees, customs fees, etc. Contact your countries customs agency and/or the shipping company (UPS generally) to be advised of any fees before placing your order.
!Please Note: About all shipping methods! 
The "weight "means only the commodities and their individual boxes you purchase. In addition to the weight, the shipping cost subcribed above is including the weight of cardbord box(es) , buffer articles, and the handling cost.
3, Registered Economy Small Package(SAL)

Shipping zones
Economy Airmail is by SAL. Number of delivery days are About 2-3weeks(depending on the country). You can pack up to" 3 illustrated incenses"and “the commodities which total are under 300grams” the same economical shipping fee!
If you want to buy more than 4 illustrated incenses at once, and you want to know the shipping way and the cost not EMS or Surface, please select “informed from store later” at your check out. Of course, you can choose usual EMS or Surface if you would like to.Ecomonomy small pacage( both SAL and AIR) is very economical, but they don’t have any compensation. We recommend to add the optional register service way if you need( you can select it at the checkout page)+410 to the normal small package.
Depending on the countries, you can or cannot track your package.
Need more information about the registered package service?
http://www.post.japanpost.jp/int/service/option/registered_en.htm
The customs duty and other taxes may be levied when a shipment reaches your country. Buyer is responsible for their countries Customs regulations, import tax, VAT, shippers brokerage fees, customs fees, etc. Contact your countries customs agency and/or the shipping company (UPS generally) to be advised of any fees before placing your order.
!Please Note: About all shipping methods! 
The "weight "means only the commodities and their individual boxes you purchase. In addition to the weight, the shipping cost subcribed above is including the weight of cardbord box(es) , buffer articles, and the handling cost.
4, Speed up;Economy Small package(AIR)

Shipping zones
The Economy Airmail is by the Air. Number of delivery days are About 7-10days(
depending on the country).
You can pack up to" 3 illustrated incenses"and “the commodities which total are under 300grams” the same economical shipping fee!
If you want to buy more than 4 illustrated incenses at once, and you want to know the shipping way and the cost not EMS or Surface, please select “informed from store later” at your check out. Of course, you can choose usual EMS or Surface if you would like to.Ecomonomy small pacage( both SAL and AIR) is very economical, but they don’t have any compensation. We recommend to add the optional register service way if you need( you can select it at the checkout page) +410 to the normal small package
Depending on the countries, you can or cannot track your package.
Need more information about the registered package service?
http://www.post.japanpost.jp/int/service/option/registered_en.htm
The customs duty and other taxes may be levied when a shipment reaches your country. Buyer is responsible for their countries Customs regulations, import tax, VAT, shippers brokerage fees, customs fees, etc. Contact your countries customs agency and/or the shipping company (UPS generally) to be advised of any fees before placing your order.
!Please Note: About all shipping methods! 
The "weight "means only the commodities and their individual boxes you purchase. In addition to the weight, the shipping cost subcribed above is including the weight of cardbord box(es) , buffer articles, and the handling cost.
5, Registered Speed up Economy Small Package(AIR)

Shipping zones
This Economy Airmail is by the Air. Number of delivery days are About 7-10days(depending on the country).
You can pack up to" 3 illustrated incenses"and “the commodities which total are under 300grams” the same economical shipping fee!
If you want to buy more than 4 illustrated incenses at once, and you want to know the shipping way and the cost not EMS or Surface, please select “informed from store later” at your check out. Of course, you can choose usual EMS or Surface if you would like to.Ecomonomy small pacage( both SAL and AIR) is very economical, but they don’t have any compensation. We recommend to add the optional register service way if you need( you can select it at the checkout page) +410 to the normal small package
Depending on the countries, you can or cannot track your package.
Need more information about the registered package service?
http://www.post.japanpost.jp/int/service/option/registered_en.htm
The customs duty and other taxes may be levied when a shipment reaches your country. Buyer is responsible for their countries Customs regulations, import tax, VAT, shippers brokerage fees, customs fees, etc. Contact your countries customs agency and/or the shipping company (UPS generally) to be advised of any fees before placing your order.
!Please Note: About all shipping methods! 
The "weight "means only the commodities and their individual boxes you purchase. In addition to the weight, the shipping cost subcribed above is including the weight of cardbord box(es) , buffer articles, and the handling cost.
6, Inform from Store later (We shall inform you of the shipping fee later.)
Shipping Cost may vary depending on the item.
The customs duty and other taxes may be levied when a shipment reaches your country. Buyer is responsible for their countries Customs regulations, import tax, VAT, shippers brokerage fees, customs fees, etc. Contact your countries customs agency and/or the shipping company (UPS generally) to be advised of any fees before placing your order.
7, Japan Post Surface shippnig

Shipping zones
Insurance are charged in addition to the above amount.
customs duty and other taxes may be levied when a shipment reaches your country. Buyer is responsible for their countries Customs regulations, import tax, VAT, shippers brokerage fees, customs fees, etc. Contact your countries customs agency and/or the shipping company (UPS generally) to be advised of any fees before placing your order.

!Please Note: About all shipping methods!
The "weight "means only the commodities and their individual boxes you purchase. In addition to the weight, the shipping cost subcribed above is including the weight of cardbord box(es) , buffer articles, and the handling cost.
SURFACE MAIL is inexpensive, but it takes long time and its amount of compensation is very low price and not completely satisfactory, so we highly reccomend EMS.

Sorry, we cannnot ship over 5kg at a time, so when the total weight you want to purchase is over 5kg, you can choose from two methods:
A: PLEASE contact us by e-mail about your detailed request before placing your order, and We will respond the actual shipping cost.
B: PLEASE divide the placing order no more than 5kg per your order.

Taxes
Tax-inclusive price
Payment
Select from the following options.
PayPal
Member's Point
The more you purchase, the more Points you get!
Every time you visit and buy at "The Japanese pottery & porcelain store", you earn more points per 50JPY! You can use them from your next shopping.
Now,to a new subscriber of our store member, we would like to award 300points! Please use at checkout for your purchase! This award is only for the new subscriber of our store registration members.If you are only our store e-mail members, you cannnot get this award, so we reccomend you to Register now!
1point per 50JPY on your purcases.(Sorry, we omit fractions.)You can use them from 500points at the checkout for your purchase.The term of validity of your points is for a year.
However,they do not become null and void all at once because the initial date for calculating the retention period is your last purchase date.
In the case of useing the points: the amount of your purchase price of items (not including shipping costs)-your using points=your new getting points
Your new points shall be added and become effctive after the shippment of your items will be completed.
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